PURE drapeau suisseSWISS  COMPANY
French (Fr)English (United Kingdom)

Terms - Mountain guides office


The mountain guide cannot guarantee total safety in the mountains. The participant accepts the residual risk which remains in the mountains in spite of being accompanied by a judicious professional.
In the case of our serious professional misconduct, the Adrenaline Bureau des Guides is covered by third party insurance up to the amount of CHF 10,000,000
Adrenaline declines all liability in case of an accident during guided activities. Please ensure that you are covered for the risk of accident and repatriation.


For all confirmed reservations your credit card number or a deposit of 50% of the total amount is required as a guarantee, the balance can be paid directly to the guide.


In the event of the closure of the entire lift system, there will be no charge for the ski guiding on that day.
There is no trip refund or cancellation insurance included in our products.


If any heliski or other activity must be cancelled by the guide because of bad weather or snow conditions it will be transfered to a later date or cancelled, in case of a cancellation you receive a full refund.

If ski guided days OR heliskiing is cancelled by the client
- between 30 and 11 days in advance are liable to 50% of the payment
- less than 10 days in advance are liable to full payment

Deposits are not refunded.

In case of litigation the appropriate court will be the tribunal of Entremont, Valais, Switzerland.